Because technology doesn’t fix upper management flaws

It does, however the result is that the small group of assholes that “own” the company get insanely rich. Workers rarely benefit from increased productivity.

Productivity is just measured differently. Every major company has a hand full of process engineers and PPI teams whos only task is to speed up processes and save the company money. The money saved is thrown into a bucket called productivity but its expected YoY for the various different groups. If they stop to use whatever changes its not measured negatively which is confusing.