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De-paywalled version: https://archive.ph/7uy6M
Not a great start for an already niche product in a niche space
Looks like it’s a ‘manufacturing’ issue.
HW supply chains have been an absolute mess since Covid. It’s very, very possible that it’s a true supply chain constraint. Companies have been doing all sorts of crazy stuff to maintain or get access to HW components. This includes things like paying 3x to “steal” a shipment from another customer.
People who are not in HW have no concept of how long and unreliable lead times have gotten.