• Billegh@lemmy.world
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    7 months ago

    Because both Red Hat and Canonical are of the “pay us to care” mindset. If you aren’t paying for support, you’re a freeloader and need to do your own research.

    • TheGrandNagus@lemmy.world
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      7 months ago

      I mean, that’s pretty much all open source software and isn’t specific at all to RH/Canonical.

      What’s provided to you is provided without warranty and you’re not automatically entitled to support, etc.