• Billegh@lemmy.world
    link
    fedilink
    arrow-up
    6
    arrow-down
    1
    ·
    6 months ago

    Because both Red Hat and Canonical are of the “pay us to care” mindset. If you aren’t paying for support, you’re a freeloader and need to do your own research.

    • TheGrandNagus@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      edit-2
      6 months ago

      I mean, that’s pretty much all open source software and isn’t specific at all to RH/Canonical.

      What’s provided to you is provided without warranty and you’re not automatically entitled to support, etc.