I need some work done and many recommended Base Analytics so I thought to check their website for pricing and looks like they will only share their pricing if I contact them. I really hate such companies.

  • 𝐘Ⓞz҉@lemmy.worldOP
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    1 year ago

    I am not a tech person but I own a business which needs their business intelligence expertise. Are you saying theres no fixed price ?

    • the_inebriati@lemmy.world
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      1 year ago

      …yes. That’s exactly what they’re saying. Obviously.

      How could they possibly give you a price without knowing anything about your business or the problems you want them to solve?

    • key@lemmy.keychat.org
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      1 year ago

      It’s super common in B2B not to have a commoditized product offering especially if they push heavy on services work for on-premises/dedicated offerings more than precanned SaaS on shared hardware. Specifics of one customer’s needs can change the cost to maintain a contract for the vendor (e.g. wages, server costs) from 5 to 6 or 7 figures. Estimating that often requires in-depth conversations both internal and external. How do you even start turning that into a fixed price offering that guarantees a reasonable profit margin?