I’ve been told off for reporting phishing attempts:
Real: “Why did you receive it?!” Dunno mate. Woke up this morning and decided that I wanted it. We all have total control over what email we get sent, right?
Fake: “This Isn’t a phishing attempt! What’s wrong with you?!” The From domain, the link domain both look suspicious, and the SMTP headers are dodgy AF. Should I have FAFO and then reported it after the fact?
Test: “Why are you reporting this? It’s the test phish we commissioned!” You do realise that you’re meant to do some work, right? Sure, you paid someone to safely phish staff, but that also means following up on it’s effects.
Damned if you do, damned if you don’t. And manglement gaze at their navels wondering why incidents don’t get reported… 😬
I once ordered some software from our internal catalogue, then got an email from some external address I didn’t recognise with a download link that seemed fishy as hell. Except we don’t get admin permissions on our (company-provided and -managed) devices so I couldn’t even have installed it if I wanted.
Reported it, got told “Yeah, nah, this is legit. You’re supposed to download it and have support remote in and install it for you. It’s all in the product description, if you read it.” In hindsight, maybe the lack of any corporate logo or other attempt to make it look credible should have clued me in, reverse-psychology style: If they really were trying to trick me, they’d have put at least some effort in, right?
I’ve been told off for reporting phishing attempts:
Damned if you do, damned if you don’t. And manglement gaze at their navels wondering why incidents don’t get reported… 😬
I once ordered some software from our internal catalogue, then got an email from some external address I didn’t recognise with a download link that seemed fishy as hell. Except we don’t get admin permissions on our (company-provided and -managed) devices so I couldn’t even have installed it if I wanted.
Reported it, got told “Yeah, nah, this is legit. You’re supposed to download it and have support remote in and install it for you. It’s all in the product description, if you read it.” In hindsight, maybe the lack of any corporate logo or other attempt to make it look credible should have clued me in, reverse-psychology style: If they really were trying to trick me, they’d have put at least some effort in, right?