• PoPoP@lemm.ee
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      5 days ago

      UX only people who are willing to read the manual understand*

      i learned pretty much everything about the vast majority of tools i use on a daily basis literally just by reading the manual. i know that attention span, and well, literacy are both high bars but if I can do it you can too.

      • dfyx@lemmy.helios42.de
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        5 days ago

        The best manual in the world doesn’t help me if the things I need every two minutes in my workflow take three times as many steps as in the software that I’m used to. Sure I can learn how to do it but it’s still annoying - knowing that there’s a better way to do it - and over the course of a month of using the tool, my productivity loss is probably enough to just pay for a proprietary tool.

        • dfyx@lemmy.helios42.de
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          5 days ago

          And to clarify, I’m not talking about “Why is this function in a different menu than what I’m used to” but “Why does GPlates require me to export my continent coordinates into a text file, copy a line in that file by hand, give that copy a new ID, make sure I made no syntax errors, re-import the text file and then edit the shape of both copies just to split a continent in two halves?” I know how to do that, it’s not too hard to learn. But if there was a knife tool or at least working copy and paste, I could reduce that task from minutes to seconds.

        • PoPoP@lemm.ee
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          5 days ago

          idk I’m not trying to say I’m built different or anything but I’ve done the manual reading exercise so many times that I usually just need to read it once and it sticks in my head long enough that it doesn’t hinder my productivity. This workflow is cozy to me

          • dfyx@lemmy.helios42.de
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            5 days ago

            Are you intentionally misreading my posts or is this just a superiority complex? It’s not about how long something takes to learn or how often I have to look it up. It’s about how long it takes to do on a daily basis.

            • PoPoP@lemm.ee
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              5 days ago

              unintentionally misread your comment because this thread has diverged into so many different branches I’m having difficulty tracking it. damn man

              • dfyx@lemmy.helios42.de
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                5 days ago

                But aren’t you so great at reading that you get everything the first time and never forget?

                Yes, I know I‘m mean right now but you ran into that.

                • PoPoP@lemm.ee
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                  5 days ago

                  I really don’t think my mistake, which I admit, and I’m sorry for, warrant this response. I’m not interested in continuing conversation with you

          • Flamekebab@piefed.social
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            5 days ago

            That’s the polar opposite of how I work with regards to manuals. I cannot retain that level of in-depth knowledge without anything to anchor it to. Reading a dictionary for a language before learning the grammar syntax does not work for me at all (and explains why I wasn’t able to really learn languages until I was a teenager!).

        • PoPoP@lemm.ee
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          5 days ago

          If it’s a terminal application, the UI is essentially the same for every program. and it’s a UI i’m comfortable with and enjoy using. GUI apps though, I honestly hate 90% of the time. Almost every graphical application is utter dogshit. So we agree… kinda?

        • PoPoP@lemm.ee
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          5 days ago

          I really dislike this sentiment in this context. This sentiment is about applications made for people who barely use computers. It’s for like… iPhone apps to order food. This sentiment is just incorrect when it comes to technical tools made for professionals.

          Apply this to like any other profession and it makes it obvious how nonsense it is.

          If you need a manual to disassemble this engine, it’s a terrible engine.

          If you need a manual to pilot this helicopter, it’s a terrible helicopter.

          If you need a manual to operate this electron microscope, it’s a terrible electron microscope.

          • Oniononon@sopuli.xyz
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            5 days ago

            This is a very apples to 40kg bag of quick set concrete conparison.

            If your team od professionals need to spend all the time learning how to do basic shit from manuals, you just wasted hundreds of thousands in wages. And you are going to waste more monwy every time you hire someone new.

            Engines all function basically same and once you know how to assemble or dissassemble one, you use the manual as reference. And unless the engine is shit you really never need to take it apart.

            Aircraft are regularly being praised for being easy to fly as it is a very desirable quality. Usa designed ww2 tanks to be easy and intuitive to drive for service men since it sped up training, reduced costs, reduced the amount of accidents etc.

            There are entire degrees and careers dedicated to better user experiences and good designs cause bad design is just fucking stupid and expensive. You pay proffessionals for their brains. Do you want to waste your money ohln their brains being used to run through the manual every day and remembering in ehich stupid ass menu or hotkey the needed action is, or for them to solve the problems they came here to solve?

            Id like to hear a single reason why shit ass ux and obtuse learning experience is good, acually, since you have not posted any.

          • Flamekebab@piefed.social
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            5 days ago

            I see where you’re coming from, but I’ve encountered many things in professional applications where the UX baffles me. I know what I’m trying to get the program to do but it seems to require me to keep notes as to how to achieve the thing. Menu entries with needlessly cryptic names, heavily nested functionality, that sort of thing.

            • PoPoP@lemm.ee
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              5 days ago

              While I believe everything I’ve said I also believe that 90% of graphical applications are dogshit and 99% of closed source software is dogshit and I don’t think these things can change due to conflict of interest. I very strictly use only open source software in my workflow and because of this, when I have a problem with the tools I just fix them myself.

              • Flamekebab@piefed.social
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                5 days ago

                Even if I had that luxury, I really don’t want to spend my time fixing someone else’s UI. I have my own projects to work on.

                I used to do a lot of user testing and I think it’s something every bit of software needs. I really admire projects that decide to do big pushes on usability and papercuts.