Victorian woman Kathryn Beaton says repeated, illegal denials of service from drivers refusing to allow her guide dog into their vehicles have left her effectively housebound.
Edited to add: “anxious and in tears” is some shit tier headline writing when the real problem is the loss of independence and freedom, and the hours she has had to spend waiting just to be actively discriminated against.
I avoid taxis more than uber because I tend to get poorer treatment from taxis for some reason. Other people I know find it’s the other way around. The difference isn’t hugely significant, probably.
Taxis and rideshares, at least here, are both private businesses with drivers governed by the company’s rules. I’d like to see them both held to the same standard, and I would like the companies themselves to be not-so-gently encouraged to improve their systems to minimise these situations. They can now, they just choose not to prioritise it because there are no associated risks with doing so.