If I’m honest, I don’t disagree.
I would love for Steam to have **actual competition. Which is difficult, sure, but you could run a slightly less feature-rich store, take less of a cut, and pass the reduction fully on to consumers and you’d be an easy choice for many gamers.
But that’s not what Epic is after. They tried to go hard after the sellers, figuring that if they can corner enough fo the market with exclusives the buyers will have to come. But they underestimated that even their nigh-infinite coffers struggle to keep up with the raw amount of games releasing, and also the unpredictability of the indie market where you can’t really know what to buy as an exclusive.
Nevermind that buying one is a good way to make it forgotten.
So yeah, fully agreed. Compared to Epic, I vastly prefer Steam’s 30% cut. As the consumer I pay the same anyways, and Steam offers lots of stuff for it like forums, a client that boots before the heat death of the universe, in-house streaming, library sharing, cloud sync that sometimes works.
Similar refund policy, but not the same. Epic refund policy marks all the games with in-game currency and purchases as non-refundable. Am not sure about the rest and whether developer can set a game to be non-refundable. It seems they have worked on adding a lot of features, however they are still lagging a lot behind Steam and there are many more things than just cloud saves and refund although those are big features. Steam Play for example which allows Linux users to play any Windows game and by extension makes SteamDeck a possibility. That one is huge. Family sharing is also a big thing. Chat and voice communication, etc. There are plenty of those not implemented yet.