• Pantherina@feddit.de
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    8 months ago

    Yo I have a story for you.

    I have a damn Thinkpad T495, so not thaat old, but “oUT oF WaRrAnTy”.

    I need Windows for work stuff, so I tried installing it and that shit misses drivers. Downloaded .exe drivers and put them to a seperate USB stick (after giving up the wish to include them in the ISO).

    But supposedly these drivers are installers and not direct executables, and I have no idea of Windows. So well… contacted their support.

    First, if its not a hardware problem it doesnt exist. Did the typical thing, click through the “Oh maybe its a problem with X?” “No, I know your stupid FAQs wont help me, other problem

    Support mail? No way.

    So I get to a very friendly bot, giving me stupid solutions

    Hey have you tried X?

    Not helping, I want to get a mail contact

    So would this help?

    It does not help me, I need to speak to a human.

    maybe this?

    fuck you

    Oh, I am sorry not being able to help, here is a list of options.

    That damn list suddenly had a support mail? Lol? These bots really react best if you plain up harass them. I reproduced this exact scenario twice.

    • ElectricTrombone@lemmy.world
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      8 months ago

      I always do that if I’m on the phone and the stupid bot is being unhelpful. And especially if my call might be monitored. “No you stupid fucking bot that didn’t work. I want to talk to a human” “Fuck you. Get me a person to talk to”. etc. It’s the fastest way

      • Gestrid@lemmy.ca
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        8 months ago

        It probably won’t always work, but pressing 0 is usually a “hidden” option that’ll connect you to a human. It used to be used to connect people to an operator, and many companies still use it that way, even if they don’t advertise it.

    • CoopaLoopa@lemmy.dbzer0.com
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      8 months ago

      For Lenovo, install Win10 from a USB, install Lenovo Vantage, hit update. For Dell, install Win10 from a USB, install Dell Command Update, hit update.

      Manuallyneeding to find and install drivers stopped being a thing after Win10 1709, which was 6 years ago at this point. Win10 will almost always get you fully updated drivers if you just keep hitting Windows Update on a fresh install.

          • tux7350@lemmy.world
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            8 months ago

            I bet you it’s because of the intel RST settings in the UEFI. If RAID is turned on the RST driver is needed. Ive ran into this exact same issue, not being able to see my drives when installing windows. Swap over to AHCI and the windows installer should see the drives.

            Note that changing that setting can cause problems for existing OS installations. Make a backup and do your research before changing that.