Hi, updated the app and tried again but “download” does not seem to do anything, or at least I cannot find the pictures in my gallery. Does the download folder have to be configured somewhere? Couldn’t find the setting. Thanks!
Mine save into
Internal > Pictures > Connect
Perhaps your gallery app is not looking there?Oh thanks - I couldn’t find a connect-folder there but then realized to look for app permissions. Didn’t know it has to be manually activated. edit: unfortunately it still doesn’t work, also after restart; permission is active but no connect folder appears
Downloading pictures also works fine for me. After you tap on Download, Connect should do so and then you’ll get a prompt in the bottom left corner that says “Saved picture.” Does that appear?
I thought maybe you denied storage permission and you’re on an earlier version of Android but I checked another phone on Android 11 and downloading pictures works fine with storage permission denied.
Thank you, no “saved picture” does not appear. Storage permission is given and it’s Android 12.
Yep same here. On Android 13, all permissions enabled. I click the three dot menu and select download but get no confirmation and no image downloaded.
I’ve cleared cache, deleted the data, uninstalled and reinstalled with no change.
Not sure what the issue is, but I have this issue as well. Took a few tries to download an image.
I’m on android and works fine. Focus on the picture and hit the 3 dots in the upper right corner to download.
I tried that several times, also on Android. But after hitting “download” there is no feedback that it actually downloaded (don’t know if there should be) and I cannot find the files in my gallery or download folder.