Air Canada must honor refund policy invented by airline’s chatbot
arstechnica.com
Air Canada appears to have quietly killed its costly chatbot support.
  • RedFox@infosec.pubEnglish
    2·
    9 months ago

    Sorr, but I love the double sided hypocrisy here.

    Here’s a chatbot instead of a person, listen to it since we won’t take your calls. But, we don’t honor what is says!

    Thanks Canadian court for giving us a rare middle finger to the business.