Its the strangest thing, as it just started recently. I’m honestly not sure if it freezes or my touchpad somehow gets disabled. I’m wondering that because most of the time it happens, my dell xps laptop isn’t under any sort of heavy load. Its strange. Idk know where to start or what commands would help you guys help me?
I’ve spent hours before trying to make sense of logs lol but I just don’t quite understand the info. Its gotta be some sort of conflicting software or something. I’m always trying new things, so I take full blame for this issue most likely lol. Any help is appreciated, thanks.
I had this problem with a 1st-gen Ryzen system where the CPU would lock up when it was idle. It turned out to be a bug in the handling of P-states (CPU power states) and the solution was to disable a certain P-state in the BIOS (I forget which).
Later on there was a BIOS update for the motherboard which added a separate option that fixed this issue without having to disable the low power P-states.
These kind of issues can be a real pain to diagnose and your best bet is to search for other people who have had the same problem with the same hardware. There is no way I would have figured out the cause on my own without finding posts elsewhere on the internet about the same issue. Installing any available BIOS updates may be the answer if it’s a known hardware issue.