Collective mass arbitration is my favorite counter to this tactic, and is dramatically more costly for the company than a class action lawsuit.
https://www.nytimes.com/2020/04/06/business/arbitration-overload.html
A lot of companies got spooked a few years back and walked back their arbitration agreements. I wonder what changed for companies to decide it’s worth it again. Maybe the lack of discovery in the arbitration process even with higher costs?
I’m confused as to what your point is