When we purchased our new house 5 years ago, we had a Tesla PowerWall installed. It came with a Telstra 3G SIM card and when they installed it, I told them to connect it via Ethernet. The technician refused, saying that it has 3G and doesn’t need to be connect to the home network at all.
I received a text from Tesla this morning, telling me that our PowerWall will not be covered by warranty when Telstra kill 3G at the end of next month.
I then received an email from Tesla (that looked like Spam).
I then receive a phone call from Tesla.
I mentioned that I don’t have WiFi coverage in my garage and they told me to move my router. I told them that I instructed the technician to connect via Ethernet originally and they said that I would need to get the technician back out to connect it.
I am not allowed to plug Ethernet into it without voiding warranty and I need to plug Ethernet into it to prevent the warranty from being void.
@Salvo My wall connector was on wifi initially but it always crapped out after power outages. It still worked fine to charge the car. Never got an update either even after connecting it several times. So don’t bother.
It is insane that the installing sparky ran three-phase power to the location but doesn’t bother running some twisted pair for Ethernet at the same time.
We had to fight with the installer to have our Solar Inverter connected to Ethernet, even though there was a cable already in place. Unfortunately we won the fight for the Inverter but lost the fight for the PowerWall.
I know that at least one Manufacturer who is deprioritising warranty claims on “smart” Car Charger wallboxes unless they were connected by Ethernet at the time of installation.
@Salvo It is insane and frustrating how these things are built. I went through a similar situation with the builder of our home with ethernet cable runs. 🤦♂️
@Salvo Oof. In the next couple of years I’ll be getting solar and some kind of home battery. I’ve been vaguely considering Tesla on the idea that they couldn’t possibly mess up a stationary battery in my home like they do their cars. Thanks for setting me straight.
@Salvo @Seagoon_ i have no plans on ever buying anything Tesla, but if I ever had any potential to, its bullshit like this which smacks me out of it (drunken stupor likely)
When we purchased our new house 5 years ago, we had a Tesla PowerWall installed. It came with a Telstra 3G SIM card and when they installed it, I told them to connect it via Ethernet. The technician refused, saying that it has 3G and doesn’t need to be connect to the home network at all.
I received a text from Tesla this morning, telling me that our PowerWall will not be covered by warranty when Telstra kill 3G at the end of next month.
I then received an email from Tesla (that looked like Spam).
I then receive a phone call from Tesla.
I mentioned that I don’t have WiFi coverage in my garage and they told me to move my router. I told them that I instructed the technician to connect via Ethernet originally and they said that I would need to get the technician back out to connect it.
I am not allowed to plug Ethernet into it without voiding warranty and I need to plug Ethernet into it to prevent the warranty from being void.
@Salvo @Seagoon_ I know this isn’t a good situation, but could you do something with a WiFi extender?
@Salvo @Seagoon_
https://social.treehouse.systems/@mj/112350073055400250
@Salvo My wall connector was on wifi initially but it always crapped out after power outages. It still worked fine to charge the car. Never got an update either even after connecting it several times. So don’t bother.
It is insane that the installing sparky ran three-phase power to the location but doesn’t bother running some twisted pair for Ethernet at the same time.
We had to fight with the installer to have our Solar Inverter connected to Ethernet, even though there was a cable already in place. Unfortunately we won the fight for the Inverter but lost the fight for the PowerWall.
I know that at least one Manufacturer who is deprioritising warranty claims on “smart” Car Charger wallboxes unless they were connected by Ethernet at the time of installation.
@Salvo It is insane and frustrating how these things are built. I went through a similar situation with the builder of our home with ethernet cable runs. 🤦♂️
@Salvo Oof. In the next couple of years I’ll be getting solar and some kind of home battery. I’ve been vaguely considering Tesla on the idea that they couldn’t possibly mess up a stationary battery in my home like they do their cars. Thanks for setting me straight.
@Salvo @Seagoon_ i have no plans on ever buying anything Tesla, but if I ever had any potential to, its bullshit like this which smacks me out of it (drunken stupor likely)
@Salvo @Seagoon_ Sadly the last 5 years have proven that Tesla was not the good option :(
5 years ago was also when the phase out of 3G was announced…
I visited my wife’s old workplace.
They got new EFTPOS terminals some time in the last 6 months… running on 3G.
@Cendana that should be considered fraud.
@Salvo @Seagoon_
But it would be able to connect via wifi? In that case the easiest solution would be a wifi router or a wifi extender