Victorian couple Adele and Alex Rae say they were exposed to a "really strong" chemical smell coming from their Samsung fridge, which caused Ms Rae to collapse. They've been offered a refund on the condition they never talk about it again.
A rural Victorian family is battling tech giant Samsung over a fridge they claim filled their house with a “really strong” chemical vapour that caused dizziness and confusion.
The couple from Paradise Beach in Gippsland say they quickly identified the source of the smell — their Samsung refrigerator, which was bought four years earlier from JB Hi-Fi.
Samsung recently offered the family a payment of $974, the discounted price they paid for the fridge at JB Hi-Fi in Narre Warren four years earlier.
Samsung’s own compliance tool, used by retailers to check that stock complies with Australian standards, lists the model as being one that should be prioritised for sale because it could be non-compliant.
Erin Turner, chief executive officer of the Consumer Policy Research Centre, said she found the content of Samsung’s deed of settlement and release sent to the Raes to be troubling.
Melbourne University Pharmacology and Biochemistry Professor Gary Anderson told the ABC while it was hard to pinpoint the exact cause of the odour and vapour, he believed the stench was a result of a mechanical failure, coupled with a leak.
The original article contains 1,151 words, the summary contains 185 words. Saved 84%. I’m a bot and I’m open source!
This is the best summary I could come up with:
A rural Victorian family is battling tech giant Samsung over a fridge they claim filled their house with a “really strong” chemical vapour that caused dizziness and confusion.
The couple from Paradise Beach in Gippsland say they quickly identified the source of the smell — their Samsung refrigerator, which was bought four years earlier from JB Hi-Fi.
Samsung recently offered the family a payment of $974, the discounted price they paid for the fridge at JB Hi-Fi in Narre Warren four years earlier.
Samsung’s own compliance tool, used by retailers to check that stock complies with Australian standards, lists the model as being one that should be prioritised for sale because it could be non-compliant.
Erin Turner, chief executive officer of the Consumer Policy Research Centre, said she found the content of Samsung’s deed of settlement and release sent to the Raes to be troubling.
Melbourne University Pharmacology and Biochemistry Professor Gary Anderson told the ABC while it was hard to pinpoint the exact cause of the odour and vapour, he believed the stench was a result of a mechanical failure, coupled with a leak.
The original article contains 1,151 words, the summary contains 185 words. Saved 84%. I’m a bot and I’m open source!