It’s not really a lot of hoops to jump through, and this seems to be standard practice by DHL, UPS, FedEx and others, over here.
I actually appreciate getting the options on delivery day. E.g. I usually get to choose what collection point they leave the package at (so I can pick a spot I pass by going home from work or whatever), or if I want them to come back the next day, or have it dropped off at my office (not always an option, kinda seems to depend on how stressful a day the driver is having).
I certainly prefer it to risk having the package stolen, then reporting, waiting for a new delivery…
Of course, if the package is large, heavy or otherwise unwieldy it might be a pain not having it delivered directly to the door, but if I’m expecting such a thing I try to be home to accept delivery.
Call it what you want; anyone who changed their policy would go bankrupt overnight as they lost 95% of their sales volume, because no one else does that silly nonsense.
You’re free to waste time going to pick up “deliveries”, and this has more or less always been the case. But that’s a dealbreaker for the vast majority of the population, because no other competitor will pull that nonsense.
Welcome to the rest of the world mate. This issue here is another “no way to prevent this, says only nation where this happens” as The Onion would say.
OK, in the rest of the world you have dogshit service. Why is that relevant to the fact that Americans are unwilling to do business with companies that don’t respect our time?
Stolen packages aren’t an actual problem at any scale, and I’m willing to bet shrinkage from theft is meaningfully lower than it is in physical stores. Expecting people to sit around all day waiting for deliveries is a terrible trade off for a rounding error worth of loss to the retailer.
Most of us wouldn’t buy from someone who made us jump through hoops like that.
I would not buy from someone who used a parcel service that just dumped my stuff outside.
You’re free to opt in to having your time wasted if you want.
It’s not really a lot of hoops to jump through, and this seems to be standard practice by DHL, UPS, FedEx and others, over here.
I actually appreciate getting the options on delivery day. E.g. I usually get to choose what collection point they leave the package at (so I can pick a spot I pass by going home from work or whatever), or if I want them to come back the next day, or have it dropped off at my office (not always an option, kinda seems to depend on how stressful a day the driver is having). I certainly prefer it to risk having the package stolen, then reporting, waiting for a new delivery…
Of course, if the package is large, heavy or otherwise unwieldy it might be a pain not having it delivered directly to the door, but if I’m expecting such a thing I try to be home to accept delivery.
Call it what you want; anyone who changed their policy would go bankrupt overnight as they lost 95% of their sales volume, because no one else does that silly nonsense.
You’re free to waste time going to pick up “deliveries”, and this has more or less always been the case. But that’s a dealbreaker for the vast majority of the population, because no other competitor will pull that nonsense.
Welcome to the rest of the world mate. This issue here is another “no way to prevent this, says only nation where this happens” as The Onion would say.
OK, in the rest of the world you have dogshit service. Why is that relevant to the fact that Americans are unwilling to do business with companies that don’t respect our time?
Stolen packages aren’t an actual problem at any scale, and I’m willing to bet shrinkage from theft is meaningfully lower than it is in physical stores. Expecting people to sit around all day waiting for deliveries is a terrible trade off for a rounding error worth of loss to the retailer.