It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn’t matter. More ads, more profits.

I hate it.

  • vithigar@lemmy.ca
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    1 month ago

    Sounds way more interesting than most IT work as well. I’d definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

    • Emerald@lemmy.world
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      1 month ago

      I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn’t make me identify myself except for first and last name. Not sure what point the 2FA has if it’s that easy to remove.

      • rolaulten@startrek.website
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        1 month ago

        Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

        • Emerald@lemmy.world
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          1 month ago

          They do have the phone number on record, so I guess that’s what they did. More likely though they didn’t even check. They made no ticket either, just reset it in the course of an around 3 minute call.

          • rolaulten@startrek.website
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            1 month ago

            Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.