FTC judge rules Intuit broke law, must stop advertising TurboTax as “free”::Intuit plans appeal, slams FTC’s “predetermined decision.”

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    1 year ago

    This is the best summary I could come up with:


    The initial decision by Administrative Law Judge D. Michael Chappell was released today and is subject to an automatic review by the full commission.

    Moreover, if an Intuit good or service is not free for most US taxpayers, that fact must be “disclosed clearly and conspicuously at the outset of any disclosures required” by the order.

    The ruling said that “Intuit had removed several of the most plausibly deceptive advertisements—that is, three videos that repeated the word ‘free’ a dozen or more times over 30 seconds before a very brief disclaimer.”

    “However, if Intuit resumes its full advertising campaign… or the facts on the ground change significantly, the FTC may return to this Court to request relief,” US District Judge Charles Breyer wrote.

    In its response to the administrative law judge’s decision, Intuit said it expected the ruling because of the FTC’s “flawed and highly questionable process, Chair Lina Khan’s previous public and prejudicial statements against Intuit, and the fact that the FTC has ruled in its own favor in nearly every consumer protection case for the last two decades.”

    “We believe the FTC’s decision is improper, wholly ignores the facts, and tramples on the foundations of an independent American judicial system with its serving as prosecutor, judge, and jury on its own matters,” Intuit said.


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