(Most new appliances come with warranties. And if the appliance breaks under warranty, the company will need to pay to send a technician to fix it. The technician may or may not be familiar with that exact appliance. Now, which would be more cost-effective for the company? A: Pay the technician’s hourly rate while he spends time trying to look up the manual and the wiring diagram for this exact version and this exact revision of this exact appliance. B: Include a printed manual and wiring diagram inside the appliance’s cover that the technician can quickly and efficiently locate. The company often decides Option B is more cost-effective, so they include a manual hidden inside for the warranty repair technician to find. Happily for us, that manual doesn’t disappear when the warranty expires.)
You mean actual paper manuals ester-egged inside the appliances themselves? In 2025?
It’s more likely than you’d think!
(Most new appliances come with warranties. And if the appliance breaks under warranty, the company will need to pay to send a technician to fix it. The technician may or may not be familiar with that exact appliance. Now, which would be more cost-effective for the company? A: Pay the technician’s hourly rate while he spends time trying to look up the manual and the wiring diagram for this exact version and this exact revision of this exact appliance. B: Include a printed manual and wiring diagram inside the appliance’s cover that the technician can quickly and efficiently locate. The company often decides Option B is more cost-effective, so they include a manual hidden inside for the warranty repair technician to find. Happily for us, that manual doesn’t disappear when the warranty expires.)