like I went to taco bell and they didn’t even have napkins out. they had the other stuff just no napkins, I assume because some fucking ghoul noticed people liked taking them for their cars so now we just don’t get napkins! so they can save $100 per quarter rather than provide the barest minimum quality of life features.
It helps that the field of psychology has come a long way, and it helps further that being a psychologist to help people pays peanuts, but being a psychologist who helps write ad campaigns to make sure the ads have the most psychological impact pressuring people to buy pays big bucks.