To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
I’ve always felt like most people lack problem solving skills. Nobody knows how to use Google or just figure things out themselves. Friends often call me for tech support but it’s often very basic things like how to plug in an HDMI cable or how to fix an error that says how to fix it in the error code.
I work tech support too and deal with behavior like this daily. 90% of what I do is simple things that can be found on the first Google result. People open tickets asking how to unmute their microphone in Teams, it’s ridiculous.
error messages thing, man.
I had a user complain that they “didn’t know what to do” with the error message “Your calendar access has expired, please click this button to reconnect. [Big orange button saying “Reconnect”]”
I said “Did you click reconnect?”
“No”
it immediately fixed it.