Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Corgana@startrek.website to

Technology@beehaw.orgEnglish · 9 months ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

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Ilovethebomb@lemm.ee
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9 months ago
It’s common courtesy to post the plain text of a paywalled article.
- SpectralPineapple@beehaw.org
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  9 months ago
  Copy pasting entire articles is discouraged. It is preferable to share a link to an archive website such as this: https://archive.is/5UPAI

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