Like what do I even do at this point. Its a free app and these reviews hurt app store performance,
Standard reply:
Dear sir or madam:
Some crackpot has written me an abusive message, and it seems they used your account to send it. I’m replying to you as a courtesy in case you wish to take action against this lunatic.
Is there a They/Them for Sir or Madam? Must include that as well.
Sadam.
To it may concern:
I’d guess “To whom it may concern” would be the most gender neutral/inclusive way to rephrase that.
Not that I know of. Unless someone has stated their gender or pronouns, I just use people’s names and avoid anything that assumes or implies gender.
“Dearest snookums”
“Sir or Madam” already is a “They/Them”.
If you believe my therapist friend who is also non-normative in a relevant fashion, demands for pronouns are often ‘othering’ in result, and thus go from farce to force.
So, I write fewer email.
I’m guessing you’re basing it off of this official legal correspondence, which I am including below for people who haven’t seen it:
Dear Mr. Cox:
Attached is a letter that we received on November 19, 1974. I feel that you should be aware that some asshole is signing your name to stupid letters.
Very truly yours,
CLEVELAND STADIUM CORP.
James N. Bailey, General Counsel
cc: Arthur B. Modell
Not that, specifically, though it might be indirectly?
I’m basing it off of one of Gyles Brandreth’s yarns where he described how he dealt with abusive constituents when he was a MP.
Dear sir or madam:
Some crackpot has written me an abusive letter, and they’ve signed your name at the bottom. […]
Whether he came up with that or adapted it from something prior, I don’t know.
Like writing a product review and giving one star for shipping speed lol.
Or recipe reviews.
“I didn’t have flour, so I substituted lard. I also didn’t have sugar, so I substituted salted cod. Worst cake ever. 1 star.”
I loved this idea it was exactly what was described but I wanted a different color 1/5 stars
This item funtioned exactly as intended but didnt do what i wanted it to do.
One star.After selling on eBay I once got the feedback that the buyer was deeply disappointed because what he had received was exactly what had been listed and shown in the photo, but nothing else, which somehow he had hoped for.
I read somewhere that the best places to eat are Yelp 2 star places where the reviewer whines about service. It suggests the reviewer wanted to give a 1 star review because they were mad but had to concede that the food was good, hence 2 stars.
That’s like being mad at the bus because your chosen destination for the day sucked.
'Murican voters.
Dutch ones are the same. Source: am dutch
The stupid bus made it rain!
"This oven is horrible! 0 stars! Everything my wife makes on it or in it tastes terrible, "
Sorry, yo. Ya can’t fix stupid.
Haha you made my day!
That was a very diplomatic response to some stupid asshole like this.
Too diplomatic even.
Can you report the review as not relevant?
Probably. I have no experience with the Google Play Store end of things, but we’ve gotten non-reviews written by crackpots removed from our Google Business profile by just pointing out to Google that they were either off topic or from someone who we could not identify in any of our records as being a person who actually did business with us.
For example, there was one guy who went around copy-pasting the same one star rant to seemingly every retail business in the city whining about mask requirements during COVID, which didn’t have jack monkey squat do to with us and was in fact a state government mandate that we did not control. As a public business we have to comply with the law. Google took that one down when we reported it, although I still see examples of the same screed from the same guy attached to other businesses who apparently didn’t have the wherewithal to complain.
I imagine “app that serves third party content the author doesn’t control and reviewer is complaining about the content not the app” is a situation that is very well understood at Google. Whether or not you can make them give a shit is a different question…
I used to work at the pub in England and the landlord used to write the insane reviews on the chalkboard.
Sure they pulled down your ratings but if you’re at 4.9 anyway it doesn’t really matter and it’s better to showcase the insane reviews than the actually legitimately negative ones.
The best one was the guy that tried to sue us because he was stung by a bee. Because apparently the bees work for us.
I have reported it to Apple, let’s see.
I hope they delete it. Good luck!
Classic right-wing nut “You have to listen and like what I say or it’s CeNSOrShIp”
What a fucking idiot holy shit.
If he think Reddit hates his conservative views, he’d explode if he came here
It would explode his head
He’d be blocked banned defederated very quickly
Defederating an instance because it had one conservative user thta was already banned
They all tend to flock on similar instances
Lemmy.world?
It’s funny when someone mildly conservative shows up here.
I thought reddit killed third party apps? Or are you paying the $10,000,000 per month or whatever it is?
It just scrapes for data, you can’t log in, post, or comment so no need to use the API
lol nice.
But if you can’t login, how is this angry user going to customize his feed?
You can subscribe to subs without logging in.
How dare you make a woke app. /s
How does it work after the API butchering?
Just challenge the review because it’s not about the app? If you can’t do that, then just let it go.
hey man i use your app rdx. My only sane reason to browse reddit……thank you for making it….i wish search suggestions were better ( eg . if specific subredit is not famous , it wont index and show under search suggestions real time as i am typing )
In next update.
Reddit is so liberal /s
Its run by Zios
The pizzeria?!? It all maQes sense now
I would mind pizzerias running things tbh