Like what do I even do at this point. Its a free app and these reviews hurt app store performance,

  • Admiral Patrick@dubvee.org
    link
    fedilink
    English
    arrow-up
    210
    arrow-down
    2
    ·
    20 hours ago

    Standard reply:

    Dear sir or madam:

    Some crackpot has written me an abusive message, and it seems they used your account to send it. I’m replying to you as a courtesy in case you wish to take action against this lunatic.

    • Oyml77@lemmy.today
      link
      fedilink
      English
      arrow-up
      68
      ·
      16 hours ago

      Or recipe reviews.

      “I didn’t have flour, so I substituted lard. I also didn’t have sugar, so I substituted salted cod. Worst cake ever. 1 star.”

      • Mac@mander.xyz
        link
        fedilink
        English
        arrow-up
        3
        ·
        edit-2
        7 hours ago

        This item funtioned exactly as intended but didnt do what i wanted it to do.
        One star.

        • darklamer@lemmy.dbzer0.com
          link
          fedilink
          English
          arrow-up
          2
          ·
          3 hours ago

          After selling on eBay I once got the feedback that the buyer was deeply disappointed because what he had received was exactly what had been listed and shown in the photo, but nothing else, which somehow he had hoped for.

    • olympicyes@lemmy.world
      link
      fedilink
      English
      arrow-up
      13
      ·
      16 hours ago

      I read somewhere that the best places to eat are Yelp 2 star places where the reviewer whines about service. It suggests the reviewer wanted to give a 1 star review because they were mad but had to concede that the food was good, hence 2 stars.

  • SPRUNT@lemmy.world
    link
    fedilink
    English
    arrow-up
    89
    arrow-down
    1
    ·
    15 hours ago

    "This oven is horrible! 0 stars! Everything my wife makes on it or in it tastes terrible, "

    Sorry, yo. Ya can’t fix stupid.

    • dual_sport_dork 🐧🗡️@lemmy.world
      link
      fedilink
      English
      arrow-up
      29
      arrow-down
      1
      ·
      19 hours ago

      Probably. I have no experience with the Google Play Store end of things, but we’ve gotten non-reviews written by crackpots removed from our Google Business profile by just pointing out to Google that they were either off topic or from someone who we could not identify in any of our records as being a person who actually did business with us.

      For example, there was one guy who went around copy-pasting the same one star rant to seemingly every retail business in the city whining about mask requirements during COVID, which didn’t have jack monkey squat do to with us and was in fact a state government mandate that we did not control. As a public business we have to comply with the law. Google took that one down when we reported it, although I still see examples of the same screed from the same guy attached to other businesses who apparently didn’t have the wherewithal to complain.

      I imagine “app that serves third party content the author doesn’t control and reviewer is complaining about the content not the app” is a situation that is very well understood at Google. Whether or not you can make them give a shit is a different question…

      • Echo Dot@feddit.uk
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        3 hours ago

        I used to work at the pub in England and the landlord used to write the insane reviews on the chalkboard.

        Sure they pulled down your ratings but if you’re at 4.9 anyway it doesn’t really matter and it’s better to showcase the insane reviews than the actually legitimately negative ones.

        The best one was the guy that tried to sue us because he was stung by a bee. Because apparently the bees work for us.

  • cm0002@lemmy.world
    link
    fedilink
    English
    arrow-up
    54
    ·
    20 hours ago

    Classic right-wing nut “You have to listen and like what I say or it’s CeNSOrShIp”

  • TORFdot0@lemmy.world
    link
    fedilink
    English
    arrow-up
    48
    arrow-down
    1
    ·
    14 hours ago

    If he think Reddit hates his conservative views, he’d explode if he came here

  • jaybone@lemmy.world
    link
    fedilink
    English
    arrow-up
    35
    ·
    15 hours ago

    I thought reddit killed third party apps? Or are you paying the $10,000,000 per month or whatever it is?

  • sik0fewl@lemmy.ca
    link
    fedilink
    English
    arrow-up
    29
    ·
    8 hours ago

    Just challenge the review because it’s not about the app? If you can’t do that, then just let it go.

  • codeddji@lemmy.world
    link
    fedilink
    English
    arrow-up
    26
    ·
    edit-2
    14 hours ago

    hey man i use your app rdx. My only sane reason to browse reddit……thank you for making it….i wish search suggestions were better ( eg . if specific subredit is not famous , it wont index and show under search suggestions real time as i am typing )